Rogers Voicemail issue on the Nexus One

bee2643 · 03-31-2010, 12:44 AM

Coming from the iphone, I have a visual voicemail package which gives me voicemail, 2500 text messages, and call display. This package I pay $15/month for. getting voicemail, call display, and 2500 texts would cost $19/month seperately, so i kept this package.

dialing my cell number from my cell used to be the manual way of checking my voicemail, but with the nexus one this number dials and promply ends.

To check manually, according to rogers, i have to dial a long distance number in Toronto to check it. The West coast 604 area code number they gave me does not recognize my cell number.

Anyone have any ideas on how I can check my voicemail without dialing long distance??
Any help is appreciated.

rioja · 03-31-2010, 07:51 AM

Hmmm, something's not right there. I'd call Rogers back and talk to another CSR. Sometimes it takes a few calls to get one that actually knows how to help you.

Anyways, from a landline or cell you can dial 1-877-643-7786. It's a bit of a pain because you have to input your cell# & password, but there's no long distance.

RogersMary · 03-31-2010, 10:46 AM

Quote:

Originally Posted by bee2643

Anyone have any ideas on how I can check my voicemail without dialing long distance??
Any help is appreciated.

Hi, this is Mary with the Rogers online communications team. It's my first post to this forum.... very exciting :-)

Visual Voicemail does not work on the N1 because there is no Visual Voicemail application. But, you should be able to access voicemail the same way, by holding “1” on the dial pad.

Let me know if this helps.

Take care,
Mary

@RogersMary
Mary @ Rogers (RogersMary) on Twitter

Harry454 · 03-31-2010, 04:48 PM

Hey call rogers techsupport, they have to give you a specific number for your voicemail which you enter in the settings menu under calling, it didn't work for me at first until I called them and they told me a different number than my original number.

bee2643 · 03-31-2010, 05:52 PM

Quote:

Originally Posted by rioja

Hmmm, something's not right there. I'd call Rogers back and talk to another CSR. Sometimes it takes a few calls to get one that actually knows how to help you.

Anyways, from a landline or cell you can dial 1-877-643-7786. It's a bit of a pain because you have to input your cell# & password, but there's no long distance.

I called that number, entered my 10 digit cell number, and it said its invalid!

bee2643 · 03-31-2010, 05:52 PM

Quote:

Originally Posted by Harry454

Hey call rogers techsupport, they have to give you a specific number for your voicemail which you enter in the settings menu under calling, it didn't work for me at first until I called them and they told me a different number than my original number.

but do you have the visual voicemail package?

bee2643 · 03-31-2010, 05:54 PM

Quote:

Originally Posted by RogersMary

Quote:

Originally Posted by bee2643

Anyone have any ideas on how I can check my voicemail without dialing long distance??
Any help is appreciated.

Hi, this is Mary with the Rogers online communications team. It's my first post to this forum.... very exciting :-)

Visual Voicemail does not work on the N1 because there is no Visual Voicemail application. But, you should be able to access voicemail the same way, by holding “1” on the dial pad.

Let me know if this helps.

Take care,
Mary

@RogersMary
Mary @ Rogers (RogersMary) on Twitter

in order for "holding down 1" to work, a voicemail number has to be entered in the settings...this is where im at an impass, i dont have that number...the one they gave me is in Toronto and I won't call long distance to check a voicemail...

Wooba · 04-01-2010, 09:50 PM

Try these:
604 418-3471
604 618-1188
1 877 643-7786

bee2643 · 04-02-2010, 12:38 AM

Quote:

Originally Posted by Wooba

Try these:
604 418-3471
604 618-1188
1 877 643-7786

Wooba, I love you.
The 877 number worked!! Thanks!!!!

Alfredjms · 04-06-2010, 04:33 PM

I just called Rogers and had the visual vm removed since the N! doesn't support that feature. Had enhanced vm added in it's place and now I get my vm's sent to me in text form through spinvox

A

03-31-2010, 12:44 AM	#1
bee2643 Junior Member Member #5576 Join Date: Mar 2010 Posts: 10 Phone: Google Nexus One Carrier: Rogers	Rogers Voicemail issue on the Nexus One Coming from the iphone, I have a visual voicemail package which gives me voicemail, 2500 text messages, and call display. This package I pay $15/month for. getting voicemail, call display, and 2500 texts would cost $19/month seperately, so i kept this package. dialing my cell number from my cell used to be the manual way of checking my voicemail, but with the nexus one this number dials and promply ends. To check manually, according to rogers, i have to dial a long distance number in Toronto to check it. The West coast 604 area code number they gave me does not recognize my cell number. Anyone have any ideas on how I can check my voicemail without dialing long distance?? Any help is appreciated.

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03-31-2010, 07:51 AM	#2
rioja Senior Member Member #5336 Join Date: Mar 2010 Location: Toronto, Canada Posts: 744 Phone: Nexus One Carrier: Rogers	Hmmm, something's not right there. I'd call Rogers back and talk to another CSR. Sometimes it takes a few calls to get one that actually knows how to help you. Anyways, from a landline or cell you can dial 1-877-643-7786. It's a bit of a pain because you have to input your cell# & password, but there's no long distance.

03-31-2010, 04:48 PM	#4
Harry454 Junior Member Member #5149 Join Date: Mar 2010 Location: Toronto, Canada Posts: 24 Phone: Nexus One Carrier: Rogers	Hey call rogers techsupport, they have to give you a specific number for your voicemail which you enter in the settings menu under calling, it didn't work for me at first until I called them and they told me a different number than my original number.

04-01-2010, 09:50 PM	#8
Wooba Member Member #5172 Join Date: Mar 2010 Location: Toronto, Canada Posts: 37 Phone: Nexus One Carrier: Rogers	Try these: 604 418-3471 604 618-1188 1 877 643-7786

04-06-2010, 04:33 PM	#10
Alfredjms Junior Member Member #3670 Join Date: Feb 2010 Location: Mississauga, Ontario Canada Posts: 7 Phone: Nexus 1 Carrier: Rogers	I just called Rogers and had the visual vm removed since the N! doesn't support that feature. Had enhanced vm added in it's place and now I get my vm's sent to me in text form through spinvox A

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