FYI You need to hit back arrow to get off the phone call screen, apparently

[allyriane]

Just since I saw another user have this issue...I was on the phone with tech support about photos and tried to hit menu. It doesn't work. I was on the phone screen with the dial pad open since I had entered my info a couple minutes earlier. The guy didn't know it. I could not get "off the phone screen" using the screen. Also my speaker seemed to lock up.

But there was nothing wrong it was the functionality.

I finally hit back arrow on the hardware case everything was fine and I could access everything normally still talking on the phone.

I haven't tried recreating it with other attempts (disclaimer)

[dus1988]

Originally Posted by allyriane

Just since I saw another user have this issue...I was on the phone with tech support about photos and tried to hit menu. It doesn't work. I was on the phone screen with the dial pad open since I had entered my info a couple minutes earlier. The guy didn't know it. I could not get "off the phone screen" using the screen. Also my speaker seemed to lock up.

But there was nothing wrong it was the functionality.

I finally hit back arrow on the hardware case everything was fine and I could access everything normally still talking on the phone.

I haven't tried recreating it with other attempts (disclaimer)

you can also use the home button, if you wish.