Service of the HTC repair centre is very poor

[keyplyr]

Originally Posted by BrandonG777

Hopefully they come out with a tablet soon!

Aside: Not really a tablet, but the Google ultra-thin notebook computer (processing done by cloud, Chrome OS, Qualcomm chipset) will be out for the 2010 Christmas market.

[occa]

Originally Posted by wamchu

My replacement phone arrived today after 10 days, should have done within 5 days as HTC promised. Service of the HTC repair centre is very poor. All they had to do is pick the faulty handset and send me a replacement this could have been done within 2-3 days as I live only 15-20 miles from the HTC repair centre. I have called number of times to HTC and every time they keep saying is waiting to be sent out. Anyone has similar experience.

Well I am in a similar boat my HTC died after 3 months and was sent back. I had a major hardware failure that requires the phones motherboard to be replaced. I week to get it there now I have to wait a week for them to get parts and probably another week to get it fixed and its a business phone I use all aspects of a smart phone. Why cant they just replace it after all its only the case that will likly remain and probably the battery. This makes bad feeling and to be honest I couldnt recommend HTC or there service. If it was Iphone I probably would have a new one by now. I wouldn't complain had it been buggy software or something but its major hardware failure - I should have been given a new phone. NO MORE HTC FOR ME IN THE FUTURE.