Android 2.2 causes phone to shut down when using flash to take pictures

travel4696 · 07-06-2010, 08:01 PM

Hello

Android 2.2 has been installed on my phone OTA. Now when I take a picture using the led flash the phone shuts off and I cant turn it on with on/off switch. I have to take battery out and put back in and then it will restart. ANYONE else having the same problem ?? Where can I contact Google to complain ??

Gone · 07-06-2010, 11:44 PM

I had the phone shut down once since installing froyo. And that was when I was opening a pic I just took. For some reason the phone didn't like that and shut off :-/.

DThor · 07-07-2010, 07:03 AM

I just tested this now on FRF91 and it worked fine here. I have done a factory wipe since the download, however, so if this is repeatable and driving you nuts, you may want to try that.

As far as complaining to Google, I think if you Google your problem and find others with the same issues, there'll be a Google group or mailing list somewhere you can't miss.

DT

chilln562 · 07-07-2010, 07:14 AM

I am also having this same problem. I have only had the phone for about 2 weeks so im not sure i have taken a picture with flash before the FRF91 update, but now when pictures are taken with flash the phone freezes like stated above. I have also downloaded camera zoom fx to see if that would fix this problem but to no avail.

chilln562 · 07-15-2010, 04:31 AM

bump.

trying to see if anyone else is having this problem, and if they have had success fixing it. help would be appreciated.

i did a factory reset but camera with flash on still shuts off the phone.

boyettdw · 08-18-2010, 10:55 PM

I am having the same problem on my stock Froyo AT&T Nexus One. I haven't found anything to fix this. Any help would be greatly appreciated. I'm thinking about installing CyanogenMod just to try to fix this problem.

Having a low battery may be a potential cause.

katiegreen · 08-27-2010, 11:34 AM

OMG I'm having the same problem!

Argh! I hate it, all the time on holiday I'd try taking a picture but the flash would be on and then the screen would just go black.

Photos that were only available to take for about 5 seconds were stolen from me because of some silly flash problem!

I've had my nexus since 6th may 2010 and i dont know if ive downloaded the 2.2 or not, about 1 month after getting it my phone asked if it would like to be updated and i said yeah so it did.
im not sure if that could be the cause of the problem or not though.

Message back if you have any solutions what so ever!!

lionsson · 08-27-2010, 03:51 PM

Has anyone contacted HTC?

lionsson · 08-27-2010, 04:10 PM

I think we should start by sharing what we have tried so far.

I have reseted to factory 3 time and no luck.

I'm thinking of maybe downgrading to 2.1 if anyone has a way to accomplish this let me know.

katiegreen · 08-28-2010, 12:45 PM

Well so far all I've done is search the internet for answers and moan at my dad... heheh.
I'm only 13 so I can't do much.
But don't all you aldults judge me cause I'm young! XD

07-06-2010, 08:01 PM	#1
travel4696 Junior Member Member #2667 Join Date: Feb 2010 Posts: 3 Phone: Nexus one Carrier: T-mobile	Android 2.2 causes phone to shut down when using flash to take pictures Hello Android 2.2 has been installed on my phone OTA. Now when I take a picture using the led flash the phone shuts off and I cant turn it on with on/off switch. I have to take battery out and put back in and then it will restart. ANYONE else having the same problem ?? Where can I contact Google to complain ??

08-18-2010, 10:55 PM	#6
boyettdw Junior Member Member #5876 Join Date: Mar 2010 Posts: 1 Phone: Nexus One Carrier: AT&T	I am having the same problem on my stock Froyo AT&T Nexus One. I haven't found anything to fix this. Any help would be greatly appreciated. I'm thinking about installing CyanogenMod just to try to fix this problem. Having a low battery may be a potential cause. Last edited by boyettdw; 08-18-2010 at 11:13 PM.

08-27-2010, 03:51 PM	#8
lionsson Senior Member Member #4366 Join Date: Mar 2010 Posts: 299 Phone: Nexus One Carrier: AT&T	Has anyone contacted HTC? __________________ If we did not act, we faced a draconian future where one man, one company, one device would be our only choice.

08-27-2010, 04:10 PM	#9
lionsson Senior Member Member #4366 Join Date: Mar 2010 Posts: 299 Phone: Nexus One Carrier: AT&T	I think we should start by sharing what we have tried so far. I have reseted to factory 3 time and no luck. I'm thinking of maybe downgrading to 2.1 if anyone has a way to accomplish this let me know. __________________ If we did not act, we faced a draconian future where one man, one company, one device would be our only choice.

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07-06-2010, 11:44 PM	#2
Gone Senior Member Member #9235 Join Date: Jun 2010 Posts: 268 Phone: Nexus One Carrier: T-mobile	I had the phone shut down once since installing froyo. And that was when I was opening a pic I just took. For some reason the phone didn't like that and shut off :-/.

07-07-2010, 07:03 AM	#3
DThor Member Member #9754 Join Date: Jul 2010 Posts: 58 Phone: Nexus One Carrier: Rogers Canada	I just tested this now on FRF91 and it worked fine here. I have done a factory wipe since the download, however, so if this is repeatable and driving you nuts, you may want to try that. As far as complaining to Google, I think if you Google your problem and find others with the same issues, there'll be a Google group or mailing list somewhere you can't miss. DT

07-07-2010, 07:14 AM	#4
chilln562 Junior Member Member #9929 Join Date: Jul 2010 Location: Los Angeles Posts: 2 Phone: Nexus One Carrier: T-Mobile	I am also having this same problem. I have only had the phone for about 2 weeks so im not sure i have taken a picture with flash before the FRF91 update, but now when pictures are taken with flash the phone freezes like stated above. I have also downloaded camera zoom fx to see if that would fix this problem but to no avail.

07-15-2010, 04:31 AM	#5
chilln562 Junior Member Member #9929 Join Date: Jul 2010 Location: Los Angeles Posts: 2 Phone: Nexus One Carrier: T-Mobile	bump. trying to see if anyone else is having this problem, and if they have had success fixing it. help would be appreciated. i did a factory reset but camera with flash on still shuts off the phone.

08-27-2010, 11:34 AM	#7
katiegreen Junior Member Member #11262 Join Date: Aug 2010 Posts: 2 Phone: Not Listed Carrier: Not Listed	OMG I'm having the same problem! Argh! I hate it, all the time on holiday I'd try taking a picture but the flash would be on and then the screen would just go black. Photos that were only available to take for about 5 seconds were stolen from me because of some silly flash problem! I've had my nexus since 6th may 2010 and i dont know if ive downloaded the 2.2 or not, about 1 month after getting it my phone asked if it would like to be updated and i said yeah so it did. im not sure if that could be the cause of the problem or not though. Message back if you have any solutions what so ever!!

08-28-2010, 12:45 PM	#10
katiegreen Junior Member Member #11262 Join Date: Aug 2010 Posts: 2 Phone: Not Listed Carrier: Not Listed	Well so far all I've done is search the internet for answers and moan at my dad... heheh. I'm only 13 so I can't do much. But don't all you aldults judge me cause I'm young! XD

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