Snapped Nexus One Car Dock

This is a discussion on Snapped Nexus One Car Dock within the Nexus One General Discussion forums, part of the Nexus One Discussion category; Un-friggin-believable. I'm driving along this morning listening to music from my N1, and then >kerplop< the phone drops to the floor of the car; the ...


Nexus One Forum Nexus One Forum RSS Feed Find us on Facebook Nexus One Twitter
Register Button
Go Back   Nexus One/Nexus S Forum - Google Phone Forum » Nexus One Discussion » Nexus One General Discussion

Nexus One General Discussion General Nexus One Discussions

Reply
Old 06-19-2010, 10:26 AM   #11
Junior Member
 
funbunzsf's Avatar
 
Member #8028
Join Date: May 2010
Location: San Francisco
Posts: 26
Phone: Nexus One
Carrier: T-Mobile
Un-friggin-believable. I'm driving along this morning listening to music from my N1, and then >kerplop< the phone drops to the floor of the car; the car dock had snapped from the top. I've had this phone for six weeks, the car gets parked in the garage, so there is no sun damage to the dock unit.

Thanks folks for arming me with knowledge before going at bat with HTC to get a replacement.
funbunzsf is offline   Reply With Quote
Old 08-22-2010, 10:01 PM   #12
Junior Member
 
Member #11147
Join Date: Aug 2010
Posts: 2
Phone: Not Listed
Carrier: Not Listed
Thumbs up How not to break your Nexus One Car Dock

Quote:
Originally Posted by T5Dave View Post
If you get a replacement, don't use the top to insert/remove the phone. Put it in top first and click it in at the bottom. It doesn't scratch the phone and the contacts are sprung. To take it out, push from the back/bottom forward and catch the phone.

The top design is crap, you don't want to flex it too much cos what has happened will happen again.
Thanks to your suggestion, I am doing that with my replacement car dock, and I put a video on YouTube showing

I gave you credit in the video description too, with a link to your comment in this thread.
googooeyes is offline   Reply With Quote
Old 08-22-2010, 10:08 PM   #13
Junior Member
 
Member #11147
Join Date: Aug 2010
Posts: 2
Phone: Not Listed
Carrier: Not Listed
Lightbulb Nice on the phone, slow on the delivery

Quote:
Originally Posted by superwario View Post
Just got off the phone with HTC. They sent me a fedex shipping label and cross shipping a new dock to me for free. The woman was very nice and understanding. She said she had no protocols to refer because accessories replacements weren't set up in their computer but she took the time to grab a supervisor and edited a nexus one replacement form to say nexus one car dock replacement. "Much success, very nice!" -the great philosopher Borat
I was happy to receive similar service from the man on the phone. I was not so happy that it took them more than three weeks to send me a replacement. I had to get on their case about it to remind them. The never sent me a receipt to let me know they got my broken car dock and they never sent me a tracking number when they shipped it back to me. Funnily, though, the FedEx man knocked on my door five minutes after the second call I made to ask them where my replacement was!

Tip for customers: nip at their feet until you get your replacement.
googooeyes is offline   Reply With Quote
Old 08-22-2010, 10:19 PM   #14
Junior Member
 
umplarry's Avatar
 
Member #7977
Join Date: May 2010
Location: North Texas
Posts: 24
Phone: Not Listed
Carrier: TMobile
I sent mine in back in May. Received a replacement within 3-4 days of sending it in. Helps that I am near Dallas and the replacement came from Houston, but they were very quick and responsive to me. The only problem was they kept sending me notices that if I didn't send my dock in soon, they were going to close my case.... I had already receved my replacement dock
umplarry is offline   Reply With Quote
Reply

Lower Navigation
Go Back   Nexus One/Nexus S Forum - Google Phone Forum » Nexus One Discussion » Nexus One General Discussion

Divider


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Search tags for this page
car dock sun damage
,
dock nexus 1
,
dock nexus s
,
how not to break nexus one car dock
,
htc nexus one car dock sticker
,
nexsus s car doc
,
nexus 2 car dock
,
nexus car dock disassemble
,
nexus one car dock
,

nexus one car dock broken

,
nexus one car dock disassemble
,
nexus one car dock parts
,
nexus one car dock scratches on phone top
,

nexus one car dock warranty

,
nexus one dock protocol pin
,
nexus s car charge dock
,

nexus s car dock

,
repair htc nexus one car dock
,
repair nexus one dock
,
where can i buy the nexus one car dock
Click on a term to search our sites for related topics.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Where to buy Nexus One Dock? eXodus Nexus One Accessories 7 03-17-2012 07:35 PM
Nexus One Dock beethree Nexus One Accessories 3 02-22-2010 10:16 PM
Nexus One Desktop Dock rwpilot Nexus One Accessories 32 02-07-2010 12:07 PM
Nexus One Dock NexusCody Nexus One Tech Issues / Bug Reports 0 02-03-2010 09:35 PM
Nexus Dock sotorious Nexus One Accessories 0 01-22-2010 02:18 AM