difficulty ordering

rmarin2 · 01-06-2010, 09:54 AM

So who else is still having issues ordering online... keep getting "Oops. We encountered unexpected error processing your request. Please try again in a few minutes."

Used several different browsers... IE, Firefox, and safari... uuugghh..

Any thoughts??!!

-Rich

NXS · 01-06-2010, 09:58 AM

How far do you get in the process? I just tried and got to the order summary page, right before the "we're chargin' ya!" page and it was fine (FF3.5).

rmarin2 · 01-06-2010, 10:30 AM

Quote:

Originally Posted by NXS

How far do you get in the process? I just tried and got to the order summary page, right before the "we're chargin' ya!" page and it was fine (FF3.5).

Can't get past the biiling info/shipping info page - I enter all payment info and get the error when I try to continue past that.

I even tried on different machines. I'm trying from the NYC area - wonder if the server I'm hitting is gettin hammered!!

esco · 01-06-2010, 10:31 AM

I'm thinking it's getting hammered pretty badly, news has been spreading quite profusely so I don't doubt that now people are waking up to order the site is being flooded.

rmarin2 · 01-06-2010, 12:10 PM

Well i figured it out... apparently i didn't have my 'google checkout account' filled out with my billing/shipping info. I edited my account and entered all the data, re-logged into the site and was able to purchase the phone in less than 30 seconds.. WHOOPIEE

01-06-2010, 09:54 AM	#1
rmarin2 Junior Member Member #624 Join Date: Jan 2010 Posts: 4 Phone: Not Listed Carrier: Not Listed	difficulty ordering So who else is still having issues ordering online... keep getting "Oops. We encountered unexpected error processing your request. Please try again in a few minutes." Used several different browsers... IE, Firefox, and safari... uuugghh.. Any thoughts??!! -Rich

01-06-2010, 09:58 AM	#2
NXS Member Member #403 Join Date: Jan 2010 Posts: 51 Phone: Nexus One Carrier: AT&T	How far do you get in the process? I just tried and got to the order summary page, right before the "we're chargin' ya!" page and it was fine (FF3.5). __________________ Happy Nexus One User Since Jan 6, 2010. On Amazon: Nexus One Chargers, Sync Cables, Headphones, and Cases.

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01-06-2010, 10:31 AM	#4
esco Junior Member Member #471 Join Date: Jan 2010 Location: California Posts: 15 Carrier: T-Mobile	I'm thinking it's getting hammered pretty badly, news has been spreading quite profusely so I don't doubt that now people are waking up to order the site is being flooded.

01-06-2010, 12:10 PM	#5
rmarin2 Junior Member Member #624 Join Date: Jan 2010 Posts: 4 Phone: Not Listed Carrier: Not Listed	Well i figured it out... apparently i didn't have my 'google checkout account' filled out with my billing/shipping info. I edited my account and entered all the data, re-logged into the site and was able to purchase the phone in less than 30 seconds.. WHOOPIEE

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