How-To: Install Visual Voicemail on T-Mobile

[bud760]

is this visual voicemail by phonefusion?? that's the only one in the market showing up for me

[blankenbeker]

I tried changing my phone to my touch it wont' do it. Just keeps saying unknown device.

[InS0mNiAc]

Originally Posted by bud760

is this visual voicemail by phonefusion?? that's the only one in the market showing up for me

No I got the tmobile app, its there if you search for visual voicemail

[disbj4ke]

Originally Posted by blankenbeker

I tried changing my phone to my touch it wont' do it. Just keeps saying unknown device.

It was doing that for me the other day also. I just logged out and signed back in and then it allowed me to change it. BUT once i changed to the Mytouch 3g and went to try and add visual voicemail it told me i needed to change my plan to a mytouch android data plan before i could go any farther, I got scared that i would mess up my plan so i stopped and I'll just call Tmobile sometime this week if I have time. Its not the highest thing on my priority list at the moment.

[Shower]

There is an App for that (Voice). Google voice will translate the voicemail to text messages.

[waylo]

Anyone get visual voicemail to work under the older T-Zones web plan? I tried adding the visual voicemail selection on my T-Mobile account website, but it won't let me do that without "upgrading" from my grandfathered T-Zones to the new data plan.

Um, no freakin' way!

[alphawave7]

Originally Posted by waylo

Anyone get visual voicemail to work under the older T-Zones web plan? I tried adding the visual voicemail selection on my T-Mobile account website, but it won't let me do that without "upgrading" from my grandfathered T-Zones to the new data plan.

Um, no freakin' way!

Nope. Need full data to do this,too.

[elliotbevan]

Originally Posted by Keiran

I actually did not need to read them my IMEI number.

You may mention that if you dial 611 from your phone this will put you in contact with them.

That is what I am thinking as well. What does an IMEI has to do with the installation of the app?

[bukzin]

Originally Posted by Admin

To enable the visual voicemail on T-Mobile, you need to do the following:

• Download the app and install it
• Call T-Mobile
• The rep can't add it automatically via the account features list -- it will error out
• The rep has to first manually update your IMEI number (of which you need to read from the back of your box)
• Then the rep has to wait for that to update (took several minutes)
• Then the rep has to go back to the features list and then add visual voicemail manually
• Try changing your phone from Unknown Device to MyTouch 3G at my.t-mobile.com and add the Visual Voicemail under Services
• If your voicemail is still being delivered the traditional way wait until you receive a text from T-Mobile (about 24 hours) stating that your account change has been updated, it will then work via the application

Originally from: Visual Voicemail?

Other helpful threads:
visual voicemail for TMobile issue

What is the full name of the app?

Could someone post a link to it?

Thanks!

[n1n1]

Originally Posted by alphawave7

Nope. Need full data to do this,too.

You don't need full data to do this. I have the old grandfathered $3 t-zone, and I got it set up and working. Problem is that I now get 2 notification that I got voicemail. One is from the visual voicemail and the one that you usually get that you have to dial in to the box to listen.